Return window
Placeholder: add the approved return period and eligibility conditions.
State whether items must be unworn, unwashed and returned with tags.
Customer care
Returns & exchanges
Clear return rules should be published before launch. This page avoids inventing legal or operational policy details.
Exchanges
Placeholder: define whether exchanges are available or handled as returns and repurchases.
Size-related exchange guidance can be added once operations are confirmed.
How to start
Placeholder: add the return portal, email address or support workflow.
Include any return shipping cost responsibility once confirmed.
Business action required: add the final return window, exclusions, return address and refund timing.