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Customer care

Track order

Order tracking should connect to Shopify notifications or your chosen carrier workflow.

Tracking

Placeholder: add your order tracking URL or instructions before launch.

Customers should use the email and order number from their Shopify confirmation.

Support

If tracking does not update, contact support with the order number.

Replace placeholder contact details on the contact page before launch.

Account

Shopify customer accounts can show order history when enabled for the store.